We have some exciting news to share with our Primal family! We are moving over to a new system, effective immediately! This system will make your Primal experience more convenient than ever! From making payments in our online store to booking appointments and classes, the primal family will be totally in sync!
Along with our new system comes the brand new Primal Personal Training mobile application that is available for both Apple and Android devices. With this app you will be able to view, sign up, and set reminders for upcoming classes, as well as view the capacity for each class, make payments, register for packages, and get notified of important Primal updates, all on the go! It’s simple! All you have to do is download the app, register with your email address, build your profile with your billing information, and start booking classes!
Have a question for one of the trainers? No problem, simply tap on the instructor that is teaching the class you’d like to book and email them from the link provided! Want to book a personal training session? Great! Just go to appointments and click on the coach you want to take a session from, see all their available time slots and pricing options, and you can purchase and book your sessions straight from your phone!
There are several great benefits from our new MindBody system on our end as well as yours! We will be able to track visit history for all clients which means we will be able to determine things like the times and classes with highest demand so that we can be sure to have more coaches available and even add more classes when necessary! We will also be able to keep track of individual client history to better tailor programs to meet the needs of our clients! You will be able to view how many people are signed up for each class; so you can make a more informed decision about which class you want to sign up for that day! You will also get notifications straight to your phone of any and all important Primal updates! If we have to cancel a class for whatever reason we will send a notification out so it arrives straight to your phone! No sifting through Facebook posts or emails necessary! You may make any one time payments through your mobile app; contracts or class packages that incur a monthly fee are available for purchase in the gym or through our online store using your same login information you created through the app. A link to the Primal Online Store has been provided in all class descriptions within in the app as well as at the bottom of this email.
We know you’ll enjoy the new system as much as we will and can’t wait to have our whole Primal family on board! Here is a couple short videos to show you how to get started with the app and how to check-in to classes from now on.
Download our Primal app to stay connected with us!
Learn how to check in using our iPad!
If you were with us in our old system before the move, please visit the front desk before your next visit so we can transfer your profile smoothly! If you have any other questions about our new payment system or the mobile application please come see one of our trainers or staff to help clear it up for you! Thank you for your patience during this time, we will do all we can to ensure this transition is as smooth as possible!